VisitWalkthrough™

For water damage and restoration companies

Water damage calls that start calm instead of in a panic.

When water is on the floor, people panic. The walkthrough tells the homeowner what to do right now, who is coming, how insurance works and what about mold.

Done for youNo software to learnNo app to downloadEnglish and Spanish
Done for you, from
$1,497
Pay half to start. The other half when it goes live.
See the 3 packages Book a 15 minute call ▶ Watch the water damage sample
What your homeowner is thinking

“I called a restoration company. But who is coming? Will insurance pay? And what about mold?”

That is Gail, from our water damage sample. Before the visit, one text with a link answers every one of those questions: who is coming, what will happen and what it will cost.

See what your homeowner sees, right here

Tap the green Play it all by itself button and just watch and listen. This is the same link your homeowner gets in a text, built with your company, your people and your prices. The names and companies in the sample are made up.

· Open it full screen

Tap any heading to open it.

The problems we solve for water damage and restoration companies

  • "Will insurance pay for this?"Insurance confusion slows the yes and the start of drying.Your insurance steps are explained in plain words before the crew arrives.
  • "What about mold?"Fear of mold makes people call several companies.She sees how you dry, test and prevent mold.
  • "What do I do right now?"Panicked callers tie up your phones.Three things to do now, on her phone in a minute.

What your homeowner sees on one link

  • Help is on the wayThe arrival time and the crew lead's name and photo.
  • Three things to do nowShut off the water, move valuables, stay safe around power.
  • What happens at the visitFinding the water, drying, testing and protecting from mold.
  • The price up frontThe price, and how insurance fits in.
  • One tap to say yesShe approves and your office starts the paperwork.
  • Catch it early next timeBefore and after photos and a review button.

What are no shows costing you?

We filled in an example for water damage and restoration companies. Change it to your own numbers. Nothing is sent anywhere.

About a month walks out the door.

That is about a year.

A simple estimate from your numbers, not a promise. A month is counted as 4.33 weeks.

How it works

  1. Tell us your visitPick a package, then fill in a short form: your people, your steps, your prices and your logo. About 10 minutes.
  2. We build itYour company name, logo and colors, the voice, and the Spanish version. You get two rounds of changes.
  3. Text one linkSend it when a job is booked. Your homeowner opens it on their phone. Nothing to download.

Packages and prices

Add-ons that bring in more

Add any of these to a package. We set them up for you.

  • Missed Call Text Back, $750 one timeWhen you miss a call, the caller gets a text right away with your walkthrough link and a way to book, then a short follow up and a handoff to your office.
  • Front Desk Voice Setup, $1,500 one timeA virtual receptionist answers your phone after hours and when you are busy, books by your rules, and says it is a virtual assistant. We plan the call flow, write the script and test it with you before it goes live.
  • Front Desk Care, $497 a monthWe watch the calls, update the script, check that every lead reaches the right person, and send you a report each month.
  • Estimate Comeback Campaign, $1,200 one timeA friendly check in with people who got an estimate but never signed. We write the script, reach the people who agreed to hear from you, track who replies, and send bookings to your office.
  • Advertising Launch Kit, $650 one timeAd ideas for your trade, landing page copy built around your walkthrough, a lead magnet outline and ready campaign assets.

Texts only go to people who agreed to hear from you, and every text lets them reply STOP. Results depend on your market and your follow up.

Questions water damage and restoration companies ask

Can it handle emergency calls at night?

Yes. The link is ready any time your office sends it.

Can it explain how we bill insurance?

Yes. You give us your process and the walkthrough explains it.

Does it cover mold remediation too?

Yes. We can build one walkthrough for water and one for mold.

How does it cut no shows and late cancellations?

Most no shows happen because people are unsure: who is coming, what will happen, what it will cost. The walkthrough answers all three before the visit, so they show up ready instead of canceling.

How much does it cost?

Done for you, from $1,497 one time: half to start and half when it goes live. Business is $2,497 and Demo plus Voice is $3,997. The optional Care plan is $97 a month.

Other trades we build for

Who is behind Visit Walkthrough

Visit Walkthrough is made by Duesmart Inc, a Georgia corporation. Real people build every walkthrough and answer every call and email.

Give your homeowners a better first impression

Want to talk first? Book a 15 minute call or call us at (470) 740-8343.