VisitWalkthrough™

For garage door companies

Garage door repairs without the fear of an upsell.

When the car is stuck inside, the customer wants help fast and is afraid of being sold a whole new door. The walkthrough shows your honest choices before the technician arrives.

Done for youNo software to learnNo app to downloadEnglish and Spanish
Done for you, from
$1,497
Pay half to start. The other half when it goes live.
See the 3 packages Book a 15 minute call ▶ Watch the garage doors sample
What your homeowner is thinking

“I booked a repair online. But who is coming? Will they try to sell me a whole new door? And what will it cost?”

That is Sharon, from our garage doors sample. Before the visit, one text with a link answers every one of those questions: who is coming, what will happen and what it will cost.

See what your homeowner sees, right here

Tap the green Play it all by itself button and just watch and listen. This is the same link your homeowner gets in a text, built with your company, your people and your prices. The names and companies in the sample are made up.

· Open it full screen

Tap any heading to open it.

The problems we solve for garage door companies

  • "Will they try to sell me a whole new door?"Fear of an upsell makes customers call three companies.She sees the repair choices and prices, including the simple fix.
  • "My car is stuck. When are they coming?"Vague arrival times lead to calls every half hour.The arrival window and technician are on her phone.
  • "What is the trip charge?"A surprise fee at the door starts the visit on the wrong foot.The trip fee is clear before anyone drives out.

What your homeowner sees on one link

  • Who is coming and whenThe arrival window and the technician's name and photo.
  • How to get readyDo not try to force the door, move items from the opening.
  • What happens at the visitHow the technician checks the springs, cables and opener.
  • The fee up frontThe trip fee and the price of each repair.
  • One tap to say yesShe approves the fix and your office knows right away.
  • No surprises next timeA tune up reminder, the warranty and a review button.

What are no shows costing you?

We filled in an example for garage door companies. Change it to your own numbers. Nothing is sent anywhere.

About a month walks out the door.

That is about a year.

A simple estimate from your numbers, not a promise. A month is counted as 4.33 weeks.

How it works

  1. Tell us your visitPick a package, then fill in a short form: your people, your steps, your prices and your logo. About 10 minutes.
  2. We build itYour company name, logo and colors, the voice, and the Spanish version. You get two rounds of changes.
  3. Text one linkSend it when a repair visit is booked. Your homeowner opens it on their phone. Nothing to download.

Packages and prices

Add-ons that bring in more

Add any of these to a package. We set them up for you.

  • Missed Call Text Back, $750 one timeWhen you miss a call, the caller gets a text right away with your walkthrough link and a way to book, then a short follow up and a handoff to your office.
  • Front Desk Voice Setup, $1,500 one timeA virtual receptionist answers your phone after hours and when you are busy, books by your rules, and says it is a virtual assistant. We plan the call flow, write the script and test it with you before it goes live.
  • Front Desk Care, $497 a monthWe watch the calls, update the script, check that every lead reaches the right person, and send you a report each month.
  • Customer Comeback Campaign, $1,200 one timeTune up and season reminders for past customers. We write the script, reach the people who agreed to hear from you, track who replies, and send bookings to your office.
  • Advertising Launch Kit, $650 one timeAd ideas for your trade, landing page copy built around your walkthrough, a lead magnet outline and ready campaign assets.

Texts only go to people who agreed to hear from you, and every text lets them reply STOP. Results depend on your market and your follow up.

Questions garage door companies ask

We sell new doors too. Can it show that?

Yes. A new door can be one of the choices, next to the repair, so the customer decides calmly.

Can it handle same day calls?

Yes. Your office sends the link as soon as the call is booked, with the time and technician.

Is there anything to install?

No. It is one link that opens on the customer's phone.

How does it cut no shows and late cancellations?

Most no shows happen because people are unsure: who is coming, what will happen, what it will cost. The walkthrough answers all three before the visit, so they show up ready instead of canceling.

How much does it cost?

Done for you, from $1,497 one time: half to start and half when it goes live. Business is $2,497 and Demo plus Voice is $3,997. The optional Care plan is $97 a month.

Other trades we build for

Who is behind Visit Walkthrough

Visit Walkthrough is made by Duesmart Inc, a Georgia corporation. Real people build every walkthrough and answer every call and email.

Give your homeowners a better first impression

Want to talk first? Book a 15 minute call or call us at (470) 740-8343.