VisitWalkthrough™

For auto body and collision repair shops

Collision repairs with the insurance part explained.

After a crash, drivers worry about insurance, a rental and when they get their car back. The walkthrough answers all three before drop off.

Done for youNo software to learnNo app to downloadEnglish and Spanish
Done for you, from
$1,497
Pay half to start. The other half when it goes live.
See the 3 packages Book a 15 minute call ▶ Watch the collision repair sample
What your driver is thinking

“I booked a repair online. But how does the insurance part work? How do I get to work? And how long will they have my car?”

That is Monica, from our collision repair sample. Before the visit, one text with a link answers every one of those questions: who is coming, what will happen and what it will cost.

See what your driver sees, right here

Tap the green Play it all by itself button and just watch and listen. This is the same link your driver gets in a text, built with your company, your people and your prices. The names and companies in the sample are made up.

· Open it full screen

Tap any heading to open it.

The problems we solve for auto body and collision repair shops

  • "How does the insurance part work?"Insurance confusion fills your phone.She sees the claim steps in plain words.
  • "How do I get to work?"Rental and ride questions slow the yes.She sees how she gets around while the car is in the shop.
  • "When will my car be ready?"Status calls tie up your advisors.She knows the steps and what happens on pickup day.

What your driver sees on one link

  • Drop off, in one lookThe drop off time and the service advisor's name and photo.
  • How to get readyInsurance details, keys and personal items out of the car.
  • How the repair worksEstimate, parts, repair, paint and the final check.
  • The estimate up frontThe estimate and how insurance fits in.
  • How she gets aroundThe rental or ride options.
  • Pickup dayWhat she checks at pickup, the warranty and a review button.

What are no shows costing you?

We filled in an example for auto body and collision repair shops. Change it to your own numbers. Nothing is sent anywhere.

About a month walks out the door.

That is about a year.

A simple estimate from your numbers, not a promise. A month is counted as 4.33 weeks.

How it works

  1. Tell us your visitPick a package, then fill in a short form: your people, your steps, your prices and your logo. About 10 minutes.
  2. We build itYour company name, logo and colors, the voice, and the Spanish version. You get two rounds of changes.
  3. Text one linkSend it when a repair is booked. Your driver opens it on their phone. Nothing to download.

Packages and prices

Add-ons that bring in more

Add any of these to a package. We set them up for you.

  • Missed Call Text Back, $750 one timeWhen you miss a call, the caller gets a text right away with your walkthrough link and a way to book, then a short follow up and a handoff to your office.
  • Front Desk Voice Setup, $1,500 one timeA virtual receptionist answers your phone after hours and when you are busy, books by your rules, and says it is a virtual assistant. We plan the call flow, write the script and test it with you before it goes live.
  • Front Desk Care, $497 a monthWe watch the calls, update the script, check that every lead reaches the right person, and send you a report each month.
  • Service Reminder Campaign, $1,200 one timeA friendly check in with past customers about their next service. We write the script, reach the people who agreed to hear from you, track who replies, and send bookings to your office.
  • Advertising Launch Kit, $650 one timeAd ideas for your trade, landing page copy built around your walkthrough, a lead magnet outline and ready campaign assets.

Texts only go to people who agreed to hear from you, and every text lets them reply STOP. Results depend on your market and your follow up.

Questions auto body and collision repair shops ask

Can it work with insurance direct repair programs?

Yes. You give us your process and the walkthrough explains it.

Can it show a rental option?

Yes. Rentals or rides appear as choices.

Is it in Spanish?

Yes, with Business and Demo plus Voice.

How does it cut no shows and late cancellations?

Most no shows happen because people are unsure: who is coming, what will happen, what it will cost. The walkthrough answers all three before the visit, so they show up ready instead of canceling.

How much does it cost?

Done for you, from $1,497 one time: half to start and half when it goes live. Business is $2,497 and Demo plus Voice is $3,997. The optional Care plan is $97 a month.

Other trades we build for

Who is behind Visit Walkthrough

Visit Walkthrough is made by Duesmart Inc, a Georgia corporation. Real people build every walkthrough and answer every call and email.

Give your drivers a better first impression

Want to talk first? Book a 15 minute call or call us at (470) 740-8343.